“In many years of paying taxes, I’ve never had a problem with the IRS. So, I was surprised to receive a letter dated May 25 informing us that my husband and I owe lots more money than we had paid for our 2025 taxes—and of course interest and fines. After reviewing the somewhat cryptic letter, we realized that we did not, in fact, owe any money. The IRS had simply failed to credit quarterly payments that we’d made on time. Because we had all the bank records, it seemed as if this would be a relatively straightforward problem to fix—until I picked up the phone and called the IRS.
“Two hours on hold later, I gave up. When I tried again a few days later, the outgoing message informed me, “Due to the high call volume, we are unable to answer your call. Please call back later today or tomorrow.” And I was disconnected…”
https://www.motherjones.com/politics/2026/07/the-irs-is-imploding/
