The longer wait times come after the Trump administration laid off more than 7,000 employees at the Social Security Administration, which the report said has led to devastating cuts to service for beneficiaries.
“The results of these cuts have been catastrophic – driving up wait times for phone services and in-person field office appointments,” the report said. “Some rural field offices have reportedly been left with such limited capacity that [they] are effectively closed – unable to carry out the in-person services millions of older Americans and people with disabilities rely on.”…
https://www.theguardian.com/us-news/2026/apr/23/democrats-social-security-office-benefits-trump-cuts
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